All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email unless otherwise noted. You will receive another notification along with your tracking number when your order has shipped.
Potential delays could occur due to a high volume of orders or postal service problems.
We offer $35 flat rate shipping to United States.
We offer $50 flat rate shipping for our international customers via USPS. The delivery timeline will be extended between 8-20 days for international shipping.
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at email@example.com.